Mental Health Counseling in Johnson City
At Dragonfly Medical & Behavioral Health, you receive individual, evidence-based treatment from a team that includes nurse practitioners, psychiatrists, and a Licensed Clinical Psychologist. Our clinical team treats depression, anxiety, PTSD, bipolar disorder, and co-occurring substance use disorders through integrated medical and psychological care. Call 423-588-9978 to verify insurance coverage or schedule an initial clinical intake.
How Outpatient Mental Health Care Works
We provide outpatient mental health care that may include psychiatric evaluations, individual behavioral therapy, and medication management for people experiencing depression, anxiety, PTSD, bipolar disorder, and co-occurring substance use disorders. Our clinical team works with you to understand your symptoms, medical history, and treatment goals so we can develop a care plan based on your individual needs.
Our care follows evidence-based clinical standards, including guidance from organizations such as the American Psychiatric Association (APA). Because treatment is provided on an outpatient basis, you can receive ongoing support through scheduled appointments while continuing with work, school, family, and other daily responsibilities. We monitor your progress over time and adjust treatment when clinically appropriate.
Immediate Crisis Counseling
Our team of trained crisis counselors is available to provide confidential support and offer treatment referrals to you and your loved ones experiencing immediate mental health crises. We recognize the urgency of mental health needs and are devoted to providing immediate assistance to stabilize individuals and offer the best guidance during their crises.
Anxiety
Anxiety affects how you think, how you sleep, and how you function at work and at home. Left unaddressed, it can interfere with nearly every part of your life. Our team uses evidence-based approaches, including cognitive behavioral therapy and medication management, to help you identify triggers and reduce their impact over time.
Depression
Depression is more than persistent sadness. It can affect your energy, motivation, relationships, and physical health. We assess your full picture before recommending a treatment path, which may include therapy, medication, or a combination of both. Our goal is to help you regain stability and quality of life.
Bipolar Disorder
Managing bipolar disorder requires accurate diagnosis, careful medication management, and ongoing monitoring. Mood episodes can be destabilizing without the right support in place. Our psychiatric team works with you to find a treatment plan that helps reduce the frequency and severity of episodes while supporting your long-term functioning.
PTSD
Trauma does not resolve on its own. Post-traumatic stress disorder can cause intrusive memories, hypervigilance, emotional numbness, and difficulty maintaining relationships. Our clinicians use trauma-informed, evidence-based methods to help you process your experience at a pace that feels manageable and safe.
Substance Use Disorders
Substance use disorders are medical conditions, not character flaws. Our behavioral health team provides integrated care that addresses both the substance use and any co-occurring mental health conditions, because treating one without the other rarely leads to lasting results.
Why Choose Us?
Over the past seven years, our family-owned clinic in Johnson City, TN, has helped more than 8,000 individuals overcome complex behavioral health challenges. Mental health crises and daily struggles do not follow a convenient schedule, which is why we eliminate the traditional delays in psychiatric care.
Dr. Alicia Caffrey, PhD, MSCP, MS, offers same-day appointments, maintains zero waitlists, and provides 24/7 contact so you can reach us precisely when you need support most. Our behavioral health services are led by a team of specialists, including board-certified psychiatrists and clinical psychologists.
As a Joint Commission-accredited facility with official mental health licensure, we follow the highest standards of clinical excellence, safety, and patient privacy. We firmly believe financial barriers should never stand between you and essential psychiatric support. That is why we accept a wide range of coverage options, including Bluecare, WellPoint, United Healthcare, BCBS, CIGNA, Medicare, and Virginia Medicaid.
Serving Johnson City & the Surrounding Region
Dragonfly Medical & Behavioral Health is located in Johnson City, TN, serving individuals and families across the Tri-Cities region and surrounding communities. Access to quality behavioral health care in Johnson City, TN, should not require hours of travel or months of waiting. Our clinic offers same-day appointments and accepts most major insurance plans and Medicaid, so you can focus on recovery.
Our clinic is led by Alicia Caffrey, PhD, MSCP, MS, a Licensed Clinical Psychologist with advanced training in both clinical and medical psychology. Dr. Caffrey built Dragonfly around a simple premise: every patient deserves individualized care grounded in clinical evidence, not clinical shortcuts.
Take the First Step Toward Better Mental Health
You do not need to have everything figured out before you call. Our team will help you understand your options and determine the right starting point for your care. We accept most major insurance plans and Medicaid, so you can focus on recovery without worrying about the finances.
Led by Clinic Director Alicia Caffrey, PhD, MSCP, MS, our dedicated professionals are ready to support your journey. Contact us today at 423-722-3401 or visit our clinic at 102 North Broadway Street, Johnson City, TN 37601 to schedule an initial appointment or learn more about our comprehensive behavioral health services.
